Automated outreach allows sales teams to send emails at scale, forming a core part of modern B2B sales engagement. However, volume alone won’t guarantee success. In simple terms, automated outreach is the use of software and sequences to automatically send sales emails or messages to prospects. It plays a huge role in today’s sales process by enabling reps to reach many potential customers efficiently. When done right, it helps nurture leads and keep your pipeline flowing. But when done poorly, it can backfire badly. In fact, professionals receive over 120 emails per day on average (How does the GDPR affect email? - GDPR.eu), and fewer than 24% of cold outreach emails ever get opened (Here’s Why Your Cold Outreach ROI Sucks (And How to Fix It). This means your automated emails are competing in a crowded inbox. Getting it right is crucial – not only to actually engage prospects, but to protect your sender reputation and company credibility. Why does it matter so much? For one, your outreach approach directly impacts engagement metrics like open, reply, and conversion rates. A sloppy, spammy campaign can cause prospects to tune you out (or worse, mark you as spam), hurting your brand reputation. On the flip side, a well-crafted automated outreach strategy can build trust and interest, leading to meaningful conversations and sales opportunities. In an era where buyers are inundated with generic sales pitches, avoiding common pitfalls is part of sales automation best practices for success. Let’s examine four common email outreach mistakes sales professionals make with automation – and how to avoid them. One of the biggest mistakes in automated outreach is treating it like a blast megaphone instead of a personal communication. Lack of personalization – sending the same generic message to hundreds of prospects – will tank your response rates. Today’s buyers can immediately tell when an email is just a template sent to the masses. It feels impersonal and often irrelevant. As a result, they ignore it or delete it. A McKinsey report found 71% of consumers expect personalized interactions from businesses, and 76% get frustrated when they don’t receive them (13 Reasons for Low Email Marketing Response Rates in Sales). The same holds true in B2B sales. If your automated outreach lacks any personal touch, it simply won’t resonate. Generic, mass emails hurt your chances in several ways. First, they fail to grab attention – your message looks like a copy-paste that could be sent to anyone. For example, an email that starts with “Hey {First_Name}, I hope this email finds you well…” and then launches into a canned pitch about your product will blend in with countless other bland emails (20 Cold Email Mistakes You must Avoid for More Replies in 2025). As one outreach expert quipped, an email like that “is not going to make the cut to stand out”. The prospect sees zero indication that you know who they are or what they care about. You’ll look exactly like the 100 other unsolicited emails in their inbox. In contrast, a well-personalized email immediately signals relevance. Mentioning something specific about the prospect – their business, a recent accomplishment, a known pain point – shows you’ve done your homework and aren’t just spamming everyone. It builds an instant connection. Imagine two outreach emails targeting a marketing director. The first is generic: “Hi NameName, I’m reaching out from X company to offer our services...” with a boilerplate pitch. The second is personalized: “Hi Sarah, I noticed your team launched a new campaign on social media last week – congrats on the engagement it’s getting! At X, we help marketers like you build on that success by…”. The difference is night and day. The generic email could apply to anyone and will likely be ignored. The personalized one references her actual campaign (something relevant to her), making it far more engaging. Not surprisingly, personalized emails vastly outperform generic ones. In one analysis of 12 million outreach emails, those with personalized subject lines got 30.5% more responses, and emails with personalized body content saw a 32.7% higher reply rate (We Analyzed 12 Million Outreach Emails. Here's What We Learned). In sales terms, that could be the difference between a dead pipeline and a healthy flow of replies. Similarly, marketing data shows that when content isn’t personalized, readers won’t engage or click through, which lowers response rates and ROI. The good news is you can achieve personalization even in automated campaigns. It starts with using your tools wisely. Leverage dynamic merge fields (e.g. first name, company, industry) in your templates to at least make each email address the individual. But don’t stop at just “Hi NameName”. Go deeper by segmenting your outreach lists and tailoring the message to each segment’s interests. For instance, have one version of your email for healthcare prospects and another for fintech, each with industry-specific insights. Within those segments, research key accounts or individuals for tidbits to mention – such as a recent funding round, a quote they gave in an article, or a challenge their company is facing. A little research on LinkedIn or the prospect’s website can yield a custom hook that makes your email feel truly one-to-one. Also consider using personalized email marketing techniques like dynamic content insertion (some advanced sales engagement platforms let you automatically insert relevant case studies or product features based on the recipient’s profile). The goal is to make the recipient think, “This email is speaking to me and my needs” instead of feeling like an impersonal mass blast. To put it simply, customize your outreach. Use the prospect’s name in the greeting and maybe in the subject line. Reference their company or market. Mention a specific pain point you suspect they have. Keep the tone conversational and human – even though it’s automated, it shouldn’t read like a robot wrote it. This level of personalization does take more effort up front, but it pays off. Your emails will stop getting instantly deleted and will start getting replies. As a bonus, you’ll also protect your sender reputation because recipients are less likely to mark a thoughtful, relevant email as spam. In 2025 and beyond, this is the standard – in fact, experts note that this is “the level of personalization needed... to get your prospects’ interest”. Embracing personalization in your automated outreach is no longer optional; it’s a sales automation best practice for anyone who wants better engagement. When it comes to outreach, persistence is a virtue – but over-persistence can become a vice. Another common mistake is bombarding prospects with too many emails or sending them too frequently. It’s easy to get overzealous with automation tools and set up sequences that fire off email after email, day after day. The thinking is that more touchpoints will eventually wear down the prospect’s resistance. In reality, excessive emailing often backfires. Receiving an onslaught of messages will annoy your prospect, leading them to unsubscribe or flag your emails as spam. And once a prospect hits the spam button, you’ve not only lost that lead, but you’ve also hurt your overall sender reputation (making it harder for any future emails to reach inboxes). So how much is too much? While there’s no one-size-fits-all answer, there are clear warning signs. If your outreach sequence consists of daily “Just following up on my last email…” messages, that’s likely too aggressive. If a prospect hasn’t responded after several attempts in a short span, adding 5 more emails in the same week is not going to magically convert them – it’s going to irritate them. Internet Service Providers (ISPs) monitor spam complaint rates closely, and they recommend keeping that rate below 0.1% (9 Proven Strategies to Reduce Email Spam Complaints). Every extra email you send to an uninterested recipient increases the risk they’ll report it. Providers like Google may start blocking your emails entirely if you exceed a 0.3% spam complaint rate more than a couple of times. In practical terms, sending too many emails can trigger spam filters and get your domain blacklisted. No sales professional wants to end up in email jail. Ironically, the people who make this mistake often do so with good intentions – they’ve heard that follow-ups are important (which is true) and assume “more = better.” It’s true that a reasonable number of follow-ups boosts success: for example, just one additional follow-up email can increase reply rates by 65.8%. A series of 2-3 polite follow-ups can work wonders if someone missed your first email. But beyond a certain point, diminishing returns set in fast. Each extra email you send yields fewer and fewer responses, while the risk of annoying the prospect grows. As a rule of thumb, many sales experts advise limiting your cold email sequence to about 3 emails in total (initial outreach plus two follow-ups) (How many follow-ups should you send to maximize responses?). Data indicates most replies will come from those first couple of contacts. After that, the odds of response drop off, and the odds of a spam complaint shoot up with each additional message. In other words, persistence is good – spammy persistence is not. Overloading prospects with too many automated emails can lead to “spam” complaints, damaging your sender reputation. It’s not just the number of emails, but also the timing. Sending too many emails too fast (for example, emailing someone every single day or multiple times in a day) is a sure way to overwhelm them. People need breathing room to consider your message. If they see a new email from you every morning before they’ve even had a chance to reply to the first one, it creates a negative impression. Think about your own inbox – if the same sender keeps popping up incessantly, you’re likely to tune them out or filter them. Don’t let your automated outreach turn into what feels like an email harassment campaign. To avoid this mistake, adopt a measured, strategic cadence. Yes, you should follow up on your initial email – in fact, send two follow-ups if needed, spaced a few days apart. But know when to stop. A well-known guideline is the “3 strike rule” – if there’s no response after your initial email and two respectful follow-ups, it may be time to step back. Continuing to send more emails to an unresponsive prospect after that point is likely not worth the risk. Instead, consider a multi-channel approach: if email isn’t getting through, maybe connect on LinkedIn or try a phone call, rather than hammering their inbox repeatedly. This way you stay on their radar without solely relying on endless emails. Also, pay attention to email frequency. Space out your touches. For example, you might send the first follow-up 3–4 days after the initial email, and the second follow-up a week after that. This gives the prospect time to breathe and shows you respect their busy schedule. Avoid sending emails on weekends or off-hours unless data suggests your prospect engages then. And if your sequence runs over multiple weeks, don’t email every single week indefinitely – beyond a point, put that contact back into a nurture pool for a while before attempting again in a few months. The key is to avoid overwhelming recipients while still staying appropriately persistent. Here are some smart pacing strategies to consider: Stick to a reasonable sequence length: As mentioned, ~3 emails per sequence is often sufficient for cold outreach. Rarely should you exceed 4 touches via email for one campaign. Give time between emails: 2–5 business days is a common gap. This prevents the “not you again!” reaction and increases the chance they actually read your message. Monitor engagement signals: Use your email tracking (more on analytics later) to see if the prospect opened or clicked. If they haven’t engaged at all after multiple attempts, sending more won’t help. Conversely, if they are opening but not responding, you might try a different angle on one more follow-up. Provide an easy out: Make sure every email (especially follow-ups) includes an unsubscribe link or a line like “If now’s not a good time, let me know and I won’t follow up further.” This gives the prospect control. It’s better they unsubscribe than hit “Report Spam.” Being courteous about opt-outs also builds trust. Quality content in each email: Ensure each follow-up provides some new value or info – don’t just send "Did you see my last email?" five times. If you’re giving new information or addressing a potential objection in each message, you’re more likely to get a response before the prospect loses patience. By pacing your outreach and focusing on quality over quantity, you’ll avoid coming across as a spammer. Remember, the goal is to build a relationship, not to badger someone into submission. Respect the prospect’s inbox and they’ll be far more likely to reward you with a reply. And as a side benefit, keeping your email frequency reasonable will protect your sender reputation – you’ll stay far below those spam complaint thresholds and keep your deliverability high. In summary, be persistent, but don’t be a pest. Sales outreach isn’t just a marketing activity – it’s also subject to laws and regulations. A serious mistake (that can cost dearly) is ignoring email compliance rules like GDPR and CAN-SPAM. When you’re busy hitting your sales targets, legal considerations might not be top of mind. But failure to comply with email regulations can lead to legal penalties, fines, and damage to your company’s reputation. At a minimum, it can get your emails blocked by ISPs. At worst, it could land your organization in hot water with regulators. There are two major regimes to consider: These laws set guidelines for how you must conduct email outreach. For example, CAN-SPAM requires that you always include a clear way to unsubscribe in each email, honor opt-out requests, avoid deceptive subject lines, and include your physical mailing address, among other rules. Violating CAN-SPAM can be extremely costly – each individual email that breaks the law can incur a penalty of up to $50,000+ (CAN-SPAM Act: A Compliance Guide for Business). Yes, you read that right: every single email could cost tens of thousands in fines. Realistically, regulators usually go after bigger fish and egregious spammers, but even reputable companies have been punished. For instance, the U.S. FTC charged a global firm for sending marketing emails without a working opt-out link, resulting in a $650,000 penalty settlement (Regulatory Alert: FTC Enforces CAN-SPAM Act with $650,000 Penalty | LashBack). The company had been sending account holders unsolicited marketing messages and tried to pass them off as “account updates” to bypass consent – a clear CAN-SPAM no-no. The lesson: if recipients can’t easily unsubscribe or if you’re sending promotional content under false pretenses, you’re inviting legal action. Failing to comply with email laws like GDPR can result in severe penalties, not to mention loss of customer trust. GDPR, on the other hand, is even stricter about consent and data privacy. Under GDPR (and similar laws like CASL in Canada or PECR in the UK), you often need prior consent to email prospects, or at least a “legitimate interest” basis, especially for B2C contacts. You must also handle personal data carefully and honor any requests to be removed or “forgotten.” GDPR fines can be astronomical – up to €20 million or 4% of your company’s global annual revenue, whichever is higher. Even if you think your B2B outreach is exempt or under “legitimate interest,” it’s easy to run afoul of some requirement if you’re not careful (for example, emailing a prospect in Europe who hasn’t given any consent can be risky unless you meet specific criteria). There have been notable cases in Europe where companies faced multi-million euro fines specifically for unlawful email marketing. A striking example: in 2020, Italian telecom company Wind Tre was fined €17 million by regulators for sending unsolicited marketing emails and texts without proper consent and for making it difficult for people to opt out (5 biggest email marketing fines from non-compliance | The EmailOctopus Blog). The investigation revealed Wind had essentially spammed individuals and even forced some to receive marketing as part of using their services – behavior that blatantly violated GDPR’s consent requirements. In another case, Italy’s TIM was fined €27.8 million for aggressive marketing outreach that ignored opt-out requests. These numbers should give any sales team pause. Beyond avoiding fines, compliance matters for your sender reputation and brand trust. If your emails violate anti-spam laws, they’re more likely to be filtered or blocked, meaning your outreach never even reaches prospects. And imagine a potential customer discovering your company has been cited for spamming or privacy violations – that’s a horrible first impression. You want to be seen as a trusted advisor, not as a rule-breaking spammer. Thus, no compliance oversight is a recipe for disaster. Unfortunately, many sales orgs don’t educate their reps on these laws, or they don’t configure their automation tools to be compliant, which can lead to accidental missteps (like forgetting an unsubscribe link or emailing people who opted out). Every automated outreach campaign should have compliance in mind from the start. Here are some actionable steps to ensure you stay on the right side of the law: Include required content in every email: Make sure your email templates automatically include a clear unsubscribe link or instructions, as well as your company’s physical mailing address (a CAN-SPAM requirement). Most sales engagement platforms allow you to put a footer with this info – use it. Never remove the opt-out link, even in one-to-one feeling emails. As the FTC emphasizes, recipients must have the right to easily unsubscribe from further messages. Honor opt-outs and keep a suppression list: It’s vital to promptly remove anyone who unsubscribes or asks not to be contacted. Your automated system should automatically stop emailing anyone who clicked “unsubscribe.” If you’re doing things manually or using multiple tools, maintain a master opt-out list so that once someone opts out, they don’t accidentally get added to a new sequence later. Neglecting this can lead straight to complaints and penalties. Obtain and track consent where required: If you’re emailing contacts in jurisdictions with strict consent laws (e.g. EU, Canada), ensure you have a lawful basis. Ideally, use double opt-in lead forms for your mailing lists so prospects explicitly agree to communications. For cold outreach in B2B, you might rely on legitimate interest, but still – target business addresses and roles that make sense, and avoid any individual who has objected or opted out. If using purchased lists (generally not advisable), verify that the data was collected in a GDPR-compliant way with consent. Use automated compliance tools: Many modern sales automation platforms have compliance features – use them. For example, some platforms can detect and flag emails missing an unsubscribe link, or can auto-scan your content for spam trigger words. They can also manage scheduling to comply with local time restrictions or throttle sending volume to avoid ISP red flags. Similarly, use email verification tools to clean your list (to avoid too many bounces, which ISPs interpret as spammy behavior). Stay educated on laws: Have at least a basic understanding of CAN-SPAM, GDPR, and other relevant regulations. You don’t need to be a lawyer, but know the do’s and don’ts. For instance, CAN-SPAM doesn’t require prior consent (for B2B) but does require opt-out; GDPR does effectively require consent or a narrow lawful interest. If unsure, consult with your legal team or resources on what’s allowed for the regions you’re targeting. It’s better to adjust your campaign (e.g. send fewer emails, or only to business addresses) than to inadvertently break the law. In short, make compliance non-negotiable in your outreach strategy. It might seem like a hassle, but it’s far less hassle than dealing with a legal complaint or a massive fine. Plus, a culture of respecting user choices (like promptly honoring unsubscribes) actually boosts your brand reputation. Prospects notice when companies respect their privacy and preferences, and they notice when companies don’t. By following the rules, you not only avoid penalties, but you also demonstrate integrity – which can only help your sales efforts in the long run. The last common mistake is more internal but just as critical: failing to track and analyze your outreach metrics. In the rush to “send, send, send,” many sales professionals neglect the analytics side of automated outreach. They set up a sequence and let it run, without closely monitoring how it’s performing or making data-driven adjustments. This is a huge missed opportunity. If you’re not measuring results, you’re essentially flying blind – you won’t know what’s working and what isn’t, which means you can’t improve your approach or maximize your ROI. Neglecting analytics can turn your automated outreach into a leaky bucket where you keep pouring effort in but don’t realize where you’re losing prospects’ interest. Think of it this way: you wouldn’t run a digital ad campaign without looking at the click-through rates or conversion stats, right? The same applies to sales emails. Key metrics like open rate, reply rate, click rate (if you include links or CTAs), bounce rate, and unsubscribe rate are the feedback loops telling you how your outreach is performing. Ignoring these metrics is like ignoring feedback from a prospect who’s telling you what they care about. For example, if only 10% of recipients are opening your emails, that’s a red flag – perhaps your subject line or send time needs to change. If plenty open but few reply, maybe the email content or offer isn’t compelling. If you see a high unsubscribe rate on one particular sequence, maybe your targeting or frequency is off for that list. Without analytics, you’d never know these things. You’d keep blasting out the same messages, hoping for better results but essentially running in circles. This leads to poor outreach ROI (return on investment) because you’re not optimizing the process. Conversely, teams that embrace analytics see significant improvements. Data-driven tweaks can have outsized effects on engagement. In fact, companies that leverage advanced email analytics tools report much higher returns. One study found that brands using third-party email analytics achieved an email marketing ROI of 45:1, compared to just 37:1 for those who didn’t use such analytics – a 22% improvement (The ROI of Email Marketing [Infographic] - Litmus). And when a comprehensive analytics platform was used (like Litmus in that study), the ROI jumped even more (53:1 vs 37:1). In short, tracking and analyzing your outreach can directly translate to more revenue. It’s the difference between throwing darts in the dark versus using a scope to aim. Tracking outreach metrics (opens, clicks, replies, etc.) allows you to continually optimize your sales emails for better results. So what does leveraging analytics look like in practice? First, ensure you have the right tools in place. Most sales engagement or email automation platforms have built-in dashboards showing metrics per email and per sequence. Make use of them. If your tool is rudimentary, consider integrating with an external email analytics or CRM system that provides deeper insights (e.g., tracking across campaigns, heatmaps of link clicks, etc.). At a minimum, you should be monitoring the following key metrics for each outreach campaign: Open Rate: The percentage of recipients who opened your email. This gauges the effectiveness of your subject line and the sender name. Low open rates might mean your subject line isn’t enticing or your emails are landing in spam. Click-Through Rate (CTR): If your email includes a link (say to a case study or signup page), what percent clicked it. This shows how compelling your content and call-to-action are. Low CTR with decent open rate means people read your email but didn’t find the next step appealing. Reply Rate: Crucial for sales outreach – what percentage replied to your email (positive or negative). If this is low even though open rate is high, you may be failing to spark interest or ask a compelling question in your content. Bounce Rate: The percentage of emails that couldn’t be delivered (invalid addresses, etc.). A high bounce rate can hurt your sender reputation. It suggests your list quality is poor; you might need to clean your list or use verification tools. Unsubscribe/Spam Rates: How many opted out or marked you as spam. If you see an uptick here, that’s a warning sign that your content or frequency is annoying people (tying back to Mistake 2 and 3). A healthy campaign keeps these very low. By regularly reviewing these numbers, you gain valuable insights. Maybe you’ll notice Email #3 in your sequence has half the reply rate of Email #2 – that might prompt you to rewrite Email #3 or replace it with a different approach. Or you might find that prospects from a certain industry are opening at a much lower rate – perhaps you need to craft a more tailored subject line for that segment. Without analytics, you’d miss these opportunities for improvement. Let’s say your initial analytics review shows that only 15% of prospects are opening your first email. You suspect the subject line “Quick question about your business” is too generic. So you A/B test a more personalized subject line, like “NameName, idea for [Prospect Company]’s growth”. Sure enough, the personalized subject line gets a 25% open rate, significantly higher. That one change means hundreds more people are actually reading your email now. Next, you examine reply rates. You see that even though 25% open, only a few respond. You realize your CTA was asking for a 30-minute meeting right off the bat, which might be too much commitment. You change the CTA in a new test to a simpler question (“Would you be interested if I send over a short case study?”). Suddenly, replies increase because you made it easier for prospects to answer. This kind of iterative improvement only happens if you’re watching the data and making adjustments. The result is a steadily improving outreach campaign and better ROI on your effort. To avoid the analytics neglect trap, bake measurement and adjustment into your outreach routine. Here’s how: Set specific goals and track them: For each campaign, know your baseline metrics and set targets (e.g., “We want at least a 40% open rate and 10% reply rate”). This gives you something to measure against. Use A/B testing: Test different subject lines, email copy, or send times on a small portion of your list and see which performs better. Then roll out the winner to everyone else. Regular A/B testing can boost results dramatically – studies show companies that frequently A/B test emails achieve much higher ROI (42:1 vs 23:1) than those who never test. Monitor in real-time (or near real-time): Don’t wait until a campaign is completely finished to check results. Peek at the metrics after the first send or two. If open rates are abysmal, you can pivot on the next send or tweak subject lines for remaining prospects. Many tools will show you live open and click data – use that to your advantage. Identify trends and learnings: After a campaign, do a brief post-mortem. Which email had the highest engagement? Which segment responded the most? What messaging seemed to resonate? Compile these insights and apply them to your next campaign. Over time, you’ll build a playbook of what works best for your audience. Integrate with sales outcomes: Ultimately, track which outreach efforts led to conversions (demos booked, deals closed). This connects the dots from email metrics to real sales KPI. You might find, for instance, that a particular sequence led to more qualified meetings than another – dig into why and replicate the winning elements. By treating analytics as an integral part of your sales process (and not an afterthought), you ensure your automated outreach keeps getting better. This approach turns automation into a learning loop: send -> measure -> tweak -> send -> ... and so on. The result is higher efficiency and effectiveness. You’ll be squeezing more value out of every email sent, which means better engagement with prospects and more pipeline generated. And there’s a morale benefit too – it’s encouraging to see your metrics improve as you optimize, rather than feeling like you’re throwing emails into a void. In summary, don’t set it and forget it. Automated outreach isn’t a magic black box that will perform the same in all cases. You have to guide it with data. The sales teams that embrace analytics are the ones that turn mediocre campaigns into stellar ones. Those that don’t measure will continue to struggle, wondering why their “great” email isn’t getting replies. As the saying goes, “If you can’t measure it, you can’t improve it.” Avoid this mistake by making analytics your ally. Automated outreach is a powerful tool in modern sales, but it must be handled with care and strategy. We’ve covered four common mistakes – lack of personalization, sending too many emails, ignoring compliance, and neglecting analytics – that can undermine your outreach efforts. The good news is each of these mistakes can be fixed with mindful adjustments: Personalize your outreach: Treat prospects like people, not entries in a database. Tailor your messages using merge fields, segmentation, and research so that your emails speak to their interests. This transforms your outreach from generic spam into personalized email marketing that engages. Balance your cadence: Be persistent but respect your prospect’s inbox. A few well-timed follow-ups are effective; a barrage of emails is counterproductive. Aim for a sequence that keeps you on their radar without crossing into annoyance, and always make it easy for them to opt out. Stay compliant: Don’t let legal issues trip up your sales engagement. Follow sales automation best practices by building in compliance – include unsubscribe links, honor removals, and adhere to laws like GDPR and CAN-SPAM. This not only avoids penalties but also shows prospects you’re trustworthy. Measure and optimize: Use analytics to your advantage. Track how your outreach is performing and iterate on it. This data-driven approach will continuously improve your results, leading to higher open rates, reply rates, and ultimately more conversions. It turns automated outreach into an evolving strategy rather than a blind gamble. By addressing these areas, you’ll set yourself apart from the many sales folks who still blast out templated emails, burn their sender reputations, or let campaigns run on autopilot without insight. Instead, you’ll be running smart automated outreach – the kind that preserves your good sender reputation, earns higher engagement, and yields better outcomes. The benefits of fixing these mistakes are clear: you’ll enjoy healthier open and reply rates, a stronger sender reputation (meaning more of your emails hit the inbox instead of spam), and ultimately improved conversions from prospect to opportunity. Your emails will start conversations instead of getting deleted. In today’s competitive B2B landscape, buyers respond to those who approach them with relevance, respect, and intelligence. Automated outreach can deliver that at scale if you avoid the common pitfalls. So take these lessons to heart: add that personal touch, pace yourself, dot your i’s on compliance, and keep a sharp eye on the metrics. Do so, and your automated outreach will become a powerful engine driving your sales success – helping you build more relationships and close more deals, all while maintaining your professionalism and credibility. Here’s to smarter outreach and thriving engagement with your future customers!Mistake 1: Lack of Personalization
Solution – Personalize at scale
Mistake 2: Too Many Emails
Solution – Implement smart pacing and quality over quantity
Mistake 3: No Compliance Oversight
Solution – Build compliance checks into your process
Mistake 4: Neglecting Analytics
Solution - Leverage analytics for continuous optimization